Privacy Policy – AU Psychedelic Shop

Last Updated: 14 October 2026

AU Psychedelic Shop (“we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us or use our services.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Contact Information: Name, email address, telephone number and other details you provide.

  • Account Information: Login credentials and account preferences.

  • Transaction Information: Order details and payment status. Payment card information may be processed by third-party payment providers.

  • Technical Information: IP address, browser type, device information, website interactions and cookie data.

  • Communications: Messages and enquiries you send to our support team.

2. How We Use Your Information

We may use personal information to:

  • Respond to enquiries and provide customer support.

  • Process transactions and manage orders where applicable.

  • Maintain and improve our website.

  • Send service updates and marketing communications where permitted.

  • Prevent fraud, protect website security and comply with applicable laws.

3. Disclosure of Information

We may disclose relevant information to service providers supporting website hosting, payment processing, analytics, communications and delivery services where applicable.

We may also disclose information when legally required or in connection with a legitimate business transfer, subject to applicable privacy requirements.

We do not sell personal information as part of our ordinary business practices.

4. Data Security and Retention

We take reasonable steps to protect personal information against loss, misuse, interference and unauthorised access, modification or disclosure.

Information is retained only for as long as reasonably necessary for its intended purpose or as required by law. No online system can guarantee absolute security.

5. Your Privacy Rights

Subject to applicable law, you may be entitled to request access to or correction of personal information we hold about you. You may also withdraw marketing consent or request deletion where legally permissible.

To exercise these rights, contact us using the details below.

6. Cookies and Analytics

Our website may use cookies and similar technologies to support functionality, remember preferences and understand website usage.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Third-Party Services and Links

Our website may use third-party services or link to external websites. Those services may handle information under their own privacy policies.

Where personal information is disclosed to overseas recipients, we will take steps required by applicable Australian privacy law.

8. Australian Privacy Law

We handle personal information in accordance with applicable legal requirements, including the Australian Privacy Principles where they apply to our business.

You may contact us with a privacy complaint. We will review and respond to complaints in accordance with applicable requirements.

9. Changes to This Policy

We may update this Privacy Policy when our practices or legal obligations change. The revised version will be published on this page with an updated revision date.

10. Contact Us

For privacy enquiries, access requests, corrections or complaints, contact:

AU Psychedelic Shop

Email: sales@aupsychedelicshop.com

Website: https://aupsychedelicshop.com/

Thank you for visiting AU Psychedelic Shop.

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